Can you tell us a little about yourself and where you come from?
My name is Kayla. I’m from the Shenandoah Valley region in Virginia. I attended DePaul University where I studied geography and GIS. I started my professional work as a government contractor. Now I’m part of a small team that supports clients in intelligence at Airbus.
What sparked your interest in geospatial customer service?
And did you feel supported in your choice? I enjoy problem solving especially when it can help people. That is a big part of my day to day. I feel that I naturally slid into this role that entails soft skill and technical skill.
What motivated you to join Airbus?
I saw a good opportunity in Airbus. My limited knowledge at the time was Airbus was a leader in aviation which was exciting for me. I loved the idea of getting into this industry and I still love it.
I’ve learned that it’s good to be open about work that is challenging or stressful. I’m part of a great team and we are more than willing to support each other. I don’t think I would be as successful if I didn’t have a level of empathy toward clients and toward my colleagues.
On my team, absolutely not. In other areas, yes.
Speak up because your voice matters.